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 2 0 0 4 T r a i n i n g C a l e n d a r
  
  

 

 

FARE CALCULATION & TICKET RESERVATION PROGRAMME
[FTP / 04]
  • Air Travel Geography
  • The Journey Concept
  • IATA Geography and Global Indicators
  • International Sales Indicators
  • SITI OW Through Fare Construction
  • SITI RT and CT Fare Construction
  • Ticketing
Course Dates: February 23 – 27, March 22 – 26, May 24 – 28,
July 26 – 30, September 20 – 24 & November 22 – 26.
N 27, 000.00 per delegate
[5 days @ LABS, Lagos]                                                  back to top


ENTREPRENEURIAL SKILLS PROGRAMME
[ESP / 04]
  • Overview of Travel Agency Management
  • Start Up Guidelines
  • Technicalities in Travel Agency Operations
  • The Principles of Investment
  • Strategic Business Plan
  • Effective Customer Service
  • Basic Technical Requirements
  • Organizing Business
  • Simple Accounting Principles
Course Dates: March 02 – 04, July 06 – 08
November 29 – Dec. 01
N 40, 000.00 per delegate
[ 3 days @ LABS, Lagos]                                                 back to top


IATA / UFTAA FOUNDATION DIPLOMA PROGRAMME
[IATA / UFTAA / 04]
  • Scanning The Travel & Tourism Business Environment
  • Geography in Travel Planning
  • Travel Formalities
  • Land Transport Rail 1
  • Land Transport Car Camper
  • Hotels
  • Water Transport Ferry
  • Tour Package 1
  • Air Transport Essentials
  • Customer Service
  • Ticketing
Course Dates: April 04 – June 07, October 02 – December 11
N 35, 000.00 + $316.00 per delegate
[200 Study hours @ LABS, Lagos]                               back to top


PERFORMANCE IMPROVEMENT PROGRAMME
- For Air Traffic Safety – Electronic Managers
[PIP / ATSEM / 04]
  • Techniques, Procedures and Methods of Management
  • Organizational Approaches to Management
  • Principles of Management
  • Building The Project Teams
  • Project Structure
  • Planning Process
  • Matrix and Quantitative Techniques
  • Management Systems and Information Technology
  • Control Techniques
Course Dates: April 05 - 09
N 35, 000.00 per delegate
[5 days @ CMD, Abuja]                                                  back to top


DANGEROUS GOODS REGULATION PROGRAMME
For Shippers and Cargo Agents [DGR / 1V / 04]
  • Contents of DGR Applicability
  • Limitations
  • Classification and Identification of Hazardous Goods
  • Packaging Requirements & Specifications
  • Marking and Labelling
  • Radioactive Materials
  • Provisions for PAX and Crew
  • Classification
  • Certification Exams
Course Dates: April 12 – 16 & July 07 - 11
N 45, 000.00 per delegate
[5 days @ LABS, Lagos]                                                  back to top


PERFORMANCE IMPROVEMENT PROGRAMME
- For Air Traffic Services Managers [PIP / ATS / 04]
  • Techniques, Procedures and Methods of Management
  • Organizational Approaches to Management
  • Principles of Management
  • Building The Project Teams
  • Project Structure
  • Planning Process
  • Matrix and Quantitative Techniques
  • Management Systems and Information Technology
  • Control Techniques
Course Dates: April 26 – 30, July 05 – 09
N 35, 000.00 per delegate
[5 days @ CMD, Abuja]                                                    back to top


PERFORMANCE IMPROVEMENT PROGRAMME
- For Middle Level Aviation Managers [PIP / MLM / 04]
  • Appreciate The Principles of Management
  • Mastery of Leadership Styles
  • Dynamics of Team Building
  • Time Utilization and Self Management
  • Policy Implementation techniques
  • Managing Executive Stress
  • Keeping Records with Diligence
  • Secrecy and Confidentiality
  • Use of Computers
  • Effective Filling Systems
  • More Work, Less Time Approach
  • Case Analysis of Winning Managers
Course Dates: May 03 – 07, August 16 - 20
N 35, 000.00 per delegate
[5 days @ CMD, Abuja]                                                  back to top


TRAFFIC COLLISION AVOIDANCE SYSTEM 11
[TCAS 11 / 04]
  • Air Travel Geography
  • The Journey Concept
  • IATA Geography and Global Indicators
  • International Sales Indicators
  • SITI OW Through Fare Construction
  • SITI RT and CT Fare Construction
  • Ticketing
Course Dates: May 10 – 12, August 24 – 26
N 30, 000.00 per delegate
[1 day each @ LABS, Lagos]                                          back to top


TRAIN – THE TRAINERS PROGRAMME
- For Aviators [TTP / 04]
  • The Principles of Learning
  • Mastering Trainers’ Magic
  • Training Typology
  • Training Techniques
  • Types and Use of Audio – Visual Aids
  • Identifying and Handling Difficult Delegates
  • Training Curriculum Development
  • Evaluating Training Programmes
  • Writing Effective Training Reports
Course Dates: May 18 – 20, August 02 - 04
N 35, 000.00 per delegate
[3 days @ CMD, Abuja]                                                  back to top


QUALITY CUSTOMER SERVICE PROGRAMME
- For Airlines and Travel Agencies [QCS / 04]
  • Customer Orientation Paradigms
  • Finding, Winning and Championing the Customer
  • The Customer – Service – Profit -Chain
  • Service Recovery Techniques
  • Delighting Your Customers
  • Development of Effective Customer Data Base
  • Customer Loyalty and Retention Techniques
  • The Zero – Defection Score Card
  • Negotiation Skills
Course Dates: June 02 – 04, September 28 - 30
N 35, 000.00 per delegate
[3 days @ LABS, Lagos]                                                  back to top


CREW RESOURCE MANAGEMENT
[CRM / 04]
  • Appreciate The Principles of Management
  • Mastery of Leadership Styles
  • Human Performance and Limitations
  • Situational Awareness
  • Culture – Theory and Translation to Practical Skills
  • Communication – Process, Barriers and Development Skills
  • Motivational and Behavioral Analysis
  • Team – work: definition and improvement of skills
  • CRM: an error management tool
  • Stress and Conflict Management:
  • Symptoms, effects and resolution techniques
Course Dates: June 15 – 17, October 26 – 28
N 35, 000.00 per delegate
[3 days @ LABS, Lagos]                                                  back to top


AVIATION MANAGEMENT APPRECIATION PROGRAMME
[MAP / 04]
  • Appreciate The Principles of Management
  • Management Control
  • Total Quality Management
  • Leadership Styles
  • Effective Supervision and Delegation
  • Neuro – Linguistic Programmes
  • Dynamics of Team Building
  • Emotional Intelligence
  • Case Analysis of Winning Managers
Course Dates: June 28 – 30, August 30 – September 01
N 35, 000.00 per delegate
[3 days @ LABS, Lagos]                                                  back to top


DANGEROUS GOODS REGULATION PROGRAMME
- For Load Planners, Flight Crew and Flight Engineers
[DGR / 111 / 04]
  • Contents of DGR Applicability
  • Limitations
  • Classification and Identification of Hazardous Goods
  • Packaging Requirements & Specifications
  • Marking and Labeling
  • Handling and Checklist
  • Radioactive Materials
  • Certification Exam
  • Film Shows
Course Dates: July 13 – 15
N 35, 000.00 per delegate
[3 days @ LABS, Lagos]                                                  back to top


DANGEROUS GOODS REGULATION PROGRAMME
- For Loaders & Baggage Handlers [DGR I]
  • Contents of DGR Applicability
  • Limitations
  • Classification and Identification of Hazardous Goods
  • Packaging Requirements & Specifications
  • Marking and Labeling
  • Handling and Checklist
  • Radioactive Materials
  • Certification Exam
  • Film Shows
Course Dates: August 10 – 11, November 08 - 09
N 32, 000.00 per delegate
[2 days @ LABS, Lagos]                                                  back to top


DANGEROUS GOODS REGULATION PROGRAMME
For Flight Attendants, Passenger [PAX] Handlers and Screening Staff [DGR II]
  • Contents of DGR Applicability
  • Limitations
  • Classification and Identification of Hazardous Goods
  • Packaging Requirements & Specifications
  • Marking and Labeling
  • Handling and Checklist
  • Radioactive Materials
  • Certification Exam
  • Film Shows
Course Dates: August 12 – 13, November 16 - 17
N 32, 000.00 per delegate
[2 days @ LABS, Lagos]                                                  back to top


STRATEGIC MANAGEMENT PROGRAMME
- For Senior Aviation Managers [SMP / 04]
  • Key Drivers Review & Strategic Session
  • Striking The Delicate Balance Between Policy Formulation and Implementation.
Course Dates: September 13 – 17, October 11 - 15
N 40, 000.00 per delegate
[5 days @ CMD, Kano & Abuja]                                      back to top



Please note that these programmes can be organized on IN – HOUSE basis in order to address company specific training needs. We have the professional capacity to also mount specially designed operational, technical and management programmes outside of those described above.

Specialized Programmes such as:
Radiotelephony, Aircraft Marshalling, Aviation Security, Crash Box Equipment Training,
Self-Elevated Work Over Platform, Helicopter Landing Operations, Search and Rescue
Mission, Helideck Assistants Training, Ground School Training for Pilots,
CNS/ATM Appreciation Training, Marine Dispatchers Training etc. can also be organized on request.



 
 
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